Homeowner Reviews

Most Recognized Builder in Customer Experience

At New Home Co., we're committed to building a better experience, a better home, a better life. From leading design to best-in-class quality, we are honored to receive consistent recognition from our homeowners through Eliant - the homebuilding industry's most trusted independent survey company for over 30 years. New Home Co. is proud and humbled to have received “The Eliant” award, for a third consecutive year. This acknowledgment, along with several other awards won, provides further credence to New Home Co.’s position as the nation’s most recognized builder in customer experience.

Read real homeowner reviews about The New Home Company below.

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08/17/23

"I love the house and design. It is perfect for my lifestyle. The only thing I have any issue with is the parking situation. There is no parking space is I have dinner visitors."

- Mariam K.,

Homeowner at Element at Eastmark

100%

Customer
Satisfaction

08/16/23

"My boyfriend and I are first time homebuyers and we could not have asked for a better experience. I really appreciated the communication and punctuality from the entire team. The team was phenomenal to work with and truly sold us on the home from the start. The team even stayed late for us to view the model homes and were so accommodating to us during the entire process. The team also did a thorough walk through with us and gave us so much so much helpful information being first time home owners. They even took the time to explain how we can take of our new stainless steal appliances. Additionally they went above and beyond to make things right when we had AC issues the week of move in. The team has been so great with getting the contractors out to us in a timely manner and has made scheduling services a breeze. They make sure her customers feel heard and cared for. They answers all of our questions and has made this entire move in experience so easy."

- Kelsy P.,

Homeowner at Element at Eastmark

100%

Customer
Satisfaction

08/03/23

"Everyone from the sales office team to the Walk Through Process were AMAZING. 10/10 experience, was genuinely an amazing experience all around."

- Michael S.,

Homeowner at Bryant at NUVO Parkside

100%

Customer
Satisfaction

07/23/23

"Friendly staff, the team was very professional and responded quickly from the first day to the closing day."

- Fleury N.,

Homeowner at

93%

Customer
Satisfaction

07/22/23

"Like the way agents were very cooperative throughout the buying process. Dislike some maintenance issue right on moving."

- Praphdeep H.,

Homeowner at Waypointe at River Islands

90%

Customer
Satisfaction

07/21/23

"It was smooth and easy."

- Ashley C,

Homeowner at The Flats at Mosaic at Layton Lakes

100%

Customer
Satisfaction

07/17/23

"Overall it's been a great experience. Sales to customer service has been amazing. My ratings are only based on the quality of the finished product. Overall great experience."

- Danielle L.,

Homeowner at The Towns at Mosaic at Layton Lakes

80%

Customer
Satisfaction

07/12/23

"Everything with New Home Co. was excellent, only issues were with the preferred lender. Only comment I would make is be a little more transparent about the state of the outdoor area upon purchase as compared to the models."

- Adam R.,

Homeowner at

100%

Customer
Satisfaction

07/11/23

"It was a smooth process and communication was great between us and the builder, even with any issues or mishaps."

- Sheena N.,

Homeowner at

100%

Customer
Satisfaction

06/28/23

"Great communication with agents and coordinator. Process was easy and everything went smoothly."