Homeowner Reviews

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Most Recognized Builder in Customer Experience
At The New Home Company, we're committed to building a better experience, a better home, a better life. From leading design to best-in-class quality, we are honored to receive consistent recognition from our homeowners through Eliant - the homebuilding industry's most trusted independent survey company for over 30 years. The New Home Company is proud and humbled to have received “The Eliant” award, for a third consecutive year. This acknowledgment, along with several other awards won, provides further credence to NEW HOME’s position as the nation’s most recognized builder in customer experience.

Read real homeowner reviews about The New Home Company below.
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07/26/22
"We loved our sales team. They were absolutely amazing. The team was supportive, knowledgeable, and very helpful. We did not like your selected loan lender called "The Lender". He was helpful at times, but very hard to reach 90% of the time. I had found the most amazing loan team through US Bank. They were hands down the best team I ever worked with (patient, quick to respond, knowledgeable, went above and beyond and had the best personalities."
- Mary D.,
93%
Customer
Satisfaction
Customer
Experience
07/24/22
"The home took longer than expected. The sales people were very nice to work with."
- Olivia A.,
97%
Customer
Satisfaction
Customer
Experience
07/18/22
"There was a few changes in your staffing, so relationship became irrelevant throughout the process. Still, you delivered."
- Luis Maximiliano S-J.,
100%
Customer
Satisfaction
Customer
Experience
07/16/22
"I like the customer service relations and friendly interactions."
- Hilary Yaw B.,
Homeowner at NUVO Artisan Square
83%
Customer
Satisfaction
Customer
Experience
07/08/22
"The sales team was excellent."
- Maresa Y.,
Homeowner at NUVO Piemonte
100%
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Satisfaction
Customer
Experience
05/28/22
"It was delight working with the team throughout the home buying experience. The team made themselves available to me to answer any questions. They were also great with the walk through experience."
- Nera R.,
Homeowner at 
90%
Customer
Satisfaction
Customer
Experience
05/27/22
"My purchase experience with The New Home Company was superb! The entire team at NUVO Piemonte worked well together and provided excellent service!"
- Twanda B.,
Homeowner at NUVO Piemonte
100%
Customer
Satisfaction
Customer
Experience
05/27/22
"Great communication from the team throughout the entire process. They were caring and supportive of the learnings of a first time home buyer and ensured I felt comfortable and understanding of what it takes to buy a home."
- Derek Z.,
Homeowner at NUVO Piemonte
100%
Customer
Satisfaction
Customer
Experience
05/25/22
"Everything! Everybody was so helpful throughout the entire process - we love our new home!"
- Thomas. H,
Homeowner at NUVO Piemonte
100%
Customer
Satisfaction
Customer
Experience
05/24/22
"What I enjoyed about the purchase (from contact through move-in) is how my fiancée, Taylor and I have been treated especially since we are both Hispanics and have been treated poorly in the past by other companies. Since the very beginning, when my fiancée and I began this endeavor in purchasing a home from NOVA we have felt extremely taken care of by the NOVA Family. Meeting the team was like a Godsend. The team and till this day extremely helpful and polite. The team made Taylor and I feel both like we were family and they were't going to let anything bad happen to us. No matter the time I called the team they would answer the office lines in a polite and courtesy way. After hours, I would leave a message and earlier the next day they would call me back. Any question or concern I had they would answer them. I needed measurements for the location of the refrigerator, the team immediately got them for me. The team is extremely hard-working and knowledgeable about the community. When Taylor and I dropped off the deposit check, one of the team members took a picture of Taylor placing the sold label on the map. It was a small gesture but an exciting one for my fiancée, since this was her first purchase. We will always remember the selfless service the team has given us throughout this process. Whenever one of the team members wasn't there, which was rare, another team member would help us. Thank you to the team for the awesome experience you have given Taylor and I."
- Daniel H.,
Homeowner at 
100%
Customer
Satisfaction
Customer
Experience