Homeowner Reviews

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Most Recognized Builder in Customer Experience
At The New Home Company, we're committed to building a better experience, a better home, a better life. From leading design to best-in-class quality, we are honored to receive consist recognition from our homeowners through Eliant - the homebuilding industry's most trusted independent survey company for over 30 years.

Read real homeowner reviews about The New Home Company below.
11/04/20
Thorough explanation of every step, courteousness, going above and beyond to accommodate.
- Abdelrahman K.,
Homeowner at Parson at Bedford
100%
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Satisfaction
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Experience
11/03/20
Overall the entire process was smooth and communication throughout the process was excellent.
- Gurkaran R.,
100%
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Satisfaction
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Experience
10/31/20
I was amazed by how accessible the Sales Team member is. He was very responsive to my questions and needs. It made the process less intimidating.
- Brandon H.,
100%
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Satisfaction
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Experience
10/23/20
Felt really well taken care of and guided through the process. This was my first home and it didn't feel overwhelming. Really impressed.
- Maxwell H.,
Homeowner at Cobalt at Esencia
100%
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Satisfaction
Customer
Experience
10/16/20
Everyone is so invested and excited for this process for us. It made it that much more exciting and special.
- Kaitlyn M.,
100%
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Experience
10/12/20
Everyone I worked with was friendly, kind, helpful and accommodating.
- Rebekka I.,
100%
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Satisfaction
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Experience
10/07/20
For both the purchasing and move in process, we loved the quality of customer service. My husband and I were very nervous about buying a new home because it was our first time. our purchasing agent and our customer service representative were very understanding of our situation and made sure to answer all of our questions and alleviate any of our concerns. We felt very comfortable that we could communicate with them at any time no matter the situation. We were given a very approaching team which made the whole process enjoyable and memorable.
- Joshua H.,
100%
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Satisfaction
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Experience
10/06/20
Everything went smoothly and I was kept informed through the whole process.
- Harold M.,
100%
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Experience
10/05/20
The frequency of updates and the excitement of the team gave me comfort and confidence.
- Peter G.,
100%
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Satisfaction
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Experience
10/05/20
I liked the care and consideration we were given by each member of staff and through the building process. In this difficult year of 2020, they found ways to get the job done.
- Michael N.,
100%
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Satisfaction
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Experience