Homeowner Reviews

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Most Recognized Builder in Customer Experience
At The New Home Company, we're committed to building a better experience, a better home, a better life. From leading design to best-in-class quality, we are honored to receive consistent recognition from our homeowners through Eliant - the homebuilding industry's most trusted independent survey company for over 30 years. The New Home Company is proud and humbled to have received “The Eliant” award, for a third consecutive year. This acknowledgment, along with several other awards won, provides further credence to NEW HOME’s position as the nation’s most recognized builder in customer experience.

Read real homeowner reviews about The New Home Company below.
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03/31/22
"Honestly, the whole process was fairly straightforward and easy enough as long as the patience was there. Waiting for 6 months for a house to be built out was tough, but once you move in it all melts away. Almost every employee I've met wanted to help and expedite the process and the builders have consistently repaired and replaced anything that was defective upon moving in. The colors and scheme for our houses is lovely, and we are incredibly happy with how everything looks. With a bit of regular cleaning, the house still looks like a model home. Absolutely beautiful workmanship in almost every respect."
- Cody C.,
Homeowner at Element at Eastmark
90%
Customer
Satisfaction
Quality
03/15/22
"The team was amazing they helped make purchasing my first home go smoothly and a great experience. The team had 10/10 customer support after I moved in. I appreciated their guidance and they were always so helpful. I can't recommend the team enough, they are awesome!"
- Lauren M.,
Homeowner at Gala at The Cannery
100%
Customer
Satisfaction
Customer
Experience
03/13/22
"The wait was well worth it."
- Efrain G.,
Homeowner at Centella in Estrella
100%
Customer
Satisfaction
Customer
Experience
03/03/22
"The whole experience has been amazing. Everyone has been so nice and accommodating and so willing to help and address any issues that have arised. Has been a very pleasant experience for me and my family."
- William R. ,
Homeowner at Element at Eastmark
100%
Customer
Satisfaction
Customer
Experience
03/02/22
"We loved the frequent updates, transparency even when they couldn't get exactly what we selected due to supply chain issues, they still were honest. That meant a lot to us."
- Dorcas Ngii K,
Homeowner at Mariposa
100%
Customer
Satisfaction
Customer
Experience
02/06/22
"The people we worked with were great. Any frustrations was caused by delays in getting material which has affected everyone."
- Roy James M. ,
100%
Customer
Satisfaction
Customer
Experience
01/25/22
"Everyone was extremely nice and helpful, especially the site manager!"
- Simon H.,
Homeowner at Element at Eastmark
100%
Customer
Satisfaction
Customer
Experience
01/24/22
"Knowledgeable, friendly and responsive staff."
- Daniel R. ,
100%
Customer
Satisfaction
Customer
Experience
01/13/22
"Liked the whole process."
- Douglas C.,
100%
Customer
Satisfaction
Customer
Experience
01/13/22
"From start to finish. TNHC made us feel like family and absolutely exceeded our expectations with communication, quality, and commitment. We love our beautiful new home and the friends we've made along the way. Would definitely purchase with TNHC again!"
- Daryn Dean B.,
100%
Customer
Satisfaction
Quality