Homeowner Reviews

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Most Recognized Builder in Customer Experience
At The New Home Company, we're committed to building a better experience, a better home, a better life. From leading design to best-in-class quality, we are honored to receive consist recognition from our homeowners through Eliant - the homebuilding industry's most trusted independent survey company for over 30 years.

Read real homeowner reviews about The New Home Company below.
12/17/20
Even though there was a lot of information to absorb, the team did a great job walking through it all with us, we felt very supported through the whole process
- Georgette L.,
Homeowner at Agave at La Floresta
100%
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Satisfaction
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Experience
12/17/20
Excellent communication, good follow through, listened to my requirements.
- Norma C.,
100%
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Satisfaction
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Experience
12/17/20
The New Home Company from start to finish has been enjoyable. Even when we had encountered some challenges during the process, The New Home Company stepped up and helped resolve the issues. Being in Construction, we realize the potential for conflict. How the conflict is resolved separates the good companies from the great companies.
- John P. ,
Homeowner at Sterling at Esencia
100%
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Satisfaction
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Experience
12/15/20
The customer service has been excellent!
- Scott M.,
100%
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Experience
12/09/20
Everyone was really nice and made the home buying experience memorable. Could not be happier.
- Stacy A.,
100%
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Satisfaction
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Experience
12/05/20
The staff was responsive, knowledgeable, and always happy to help. A member from sales assisted me through the contract process and my experience was great. Staff assisted me with the walk through process and is still helping with small issues and has been courteous, timely and always happy to help.
- Jillian N.,
100%
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Satisfaction
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Experience
12/02/20
I love the community, love the employees. Our Orientation rep is so good at her job. She goes above and beyond for her clients. The Sales Manager is super professional and made our experience easy. I would definitely recommend you guys.
- Patrick M.,
100%
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Satisfaction
Customer
Experience
11/14/20
It was simple! This was my first home purchase, and the Sales Team made the process very straightforward, and helped me understand every single step.
- Bradley F.,
Homeowner at Sterling at Esencia
100%
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Satisfaction
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Experience
11/12/20
New Home was very informative about the purchase process and transparent about the waitlist for home purchase. The team member from the Design Studio was great and very helpful with selecting options.
- Michael M.,
Homeowner at Sterling at Esencia
100%
Customer
Satisfaction
Design
11/04/20
Confidence and support I have in my builder and team to assist me throughout the pre and post purchase phases. I know they will continue to assist me in all my home’s needs.
- Saied M.,
Homeowner at Parson at Bedford
100%
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