The New Home Company Provides Best Purchase and Ownership Experiences in the Country According to National Customer Satisfaction Eliant Awards

At the 2020 Eliant Homebuyers’ Choice Awards, NEW HOME earns the program’s top honor, “The Eliant,” for second straight year and fifth time in company’s 10-year history.

ALISO VIEJO, Calif. (March 10, 2020) – Last week, The New Home Company (NEW HOME; NYSE: NWHM) received “The Eliant” award for providing its customers with the best purchase and ownership experiences of any builder in the United States. The honor was presented during the 24thannual Eliant Homebuyers’ Choice Awards.

The Eliant is a cumulative award given to builders who rate highest for Best Overall Purchase and Ownership Experience. This is the second straight year that NEW HOME has earned The Eliant, and fifth time in the company’s 10-year history. 

NEW HOME was selected first in the multi-division category based on the results of more than 170,000 surveys administered in 2019 to recent homebuyers from 178 major homebuilders across the U.S. The Homebuyers’ Choice Awards are presented annually by Eliant, a customer experience management company that has been surveying buyers of new homes for more than 36 years.

In addition to The Eliant, NEW HOME was also honored with the First-Place award for First Year Customer Service Experience among all high-volume builders. Also, four NEW HOME representatives were awarded top honors for delivering extraordinary customer experiences. 

“We couldn’t be happier to award The New Home Company for its ongoing commitment to delivering excellence in customer satisfaction year after year,” said Fernanda Luick, President of Eliant. 

“We take great pride in being the most recognized builder in customer service,” said Leonard Miller, President and Chief Executive Officer of NEW HOME. “Eliant has rated us in the top two for eight consecutive years and as number one in five of the past eight years which is the ultimate validation of what we provide our customers: a highly curated and personal experience from start to finish. We’re thrilled to receive this award and will continue to raise the bar in providing outstanding customer experiences.” 

About The New Home Company 

NEW HOME is a publicly traded company listed on the New York Stock Exchange under the symbol “NWHM.” It is a new generation homebuilder focused on the design, construction and sale of innovative and consumer-driven homes in major metropolitan areas within select growth markets in California and Arizona, including coastal Southern California, the San Francisco Bay area, metro Sacramento and Phoenix. NEW HOME was named 2019 Builder of the Year by Professional Builderand is a multi-year recipient of “The Eliant” for Best Overall Customer Experiencein the Eliant Homebuyers’ Choice Award’s multi-divisional builder segment. NEW HOME was twice named to the Inc. MagazineFounders 40 list, recognizing public companies that have maintained a strong entrepreneurial spirit. For more information about the company or its current new-home offerings, visit


# # #


Media Contact: Mike Hoye

Paolucci Salling & Martin Communication Arts | Public Relations

(310) 346-0845 (mobile) or