Homeowner Reviews

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Most Recognized Builder in Customer Experience
At New Home Co., we're committed to building a better experience, a better home, a better life. From leading design to best-in-class quality, we are honored to receive consistent recognition from our homeowners through Eliant - the homebuilding industry's most trusted independent survey company for over 30 years. New Home Co. is proud and humbled to have received “The Eliant” award, for a third consecutive year. This acknowledgment, along with several other awards won, provides further credence to New Home Co.’s position as the nation’s most recognized builder in customer experience.

Read real homeowner reviews about The New Home Company below.
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04/13/23
"We enjoyed the entire process from beginning to end."
- LaDaisha A.,
Homeowner at 
100%
Customer
Satisfaction
04/13/23
"The entire team was magnificent! Their communication and support was fabulous from start to finish."
- Ginger P.,
Homeowner at 
100%
Customer
Satisfaction
04/13/23
"Our sales associate was very friendly and helpful, as well as our contractor."
- William Frank W.,
Homeowner at 
83%
Customer
Satisfaction
04/12/23
"Easy, very upfront and open."
- Rebecca R.,
Homeowner at 
90%
Customer
Satisfaction
04/05/23
"Staff was nice and helpful, easy communication and nice shopping experience."
- Zhen L. ,
Homeowner at 
100%
Customer
Satisfaction
03/29/23
"Everything went smoothly and there were no surprises. Very professional!"
- Clinton B.,
Homeowner at Element at Eastmark
100%
Customer
Satisfaction
02/25/23
"It was an easy process and when we moved in the team was super helpful!"
- Ricky Y.,
Homeowner at 
93%
Customer
Satisfaction
02/10/23
Pros: "The team was able to meet our desired move-in date prior of 2022; We appreciate the ability to do minor customization to the floor plan; The quality of finishes and design options to customize; When able to talk or walk with the team things were great and communication lines were open, they assisted on making sure concerns were addressed. All sub-contractors we interacted with were phenomenal in helping us through questions or things that needed to be addressed. Appreciated the ability to do the detailed walk-throughs prior to drywall and closing, the team was super detail oriented in the process.

Cons: Almost zero proactive communication from our sales representative. When we tried to ask questions or get clarity on topics, we would need to email, followed by text to still often receive no communication back. This was very disappointing as we were told during the sales process we would be receiving at a minimum biweekly updates on progress next steps, schedule and that never occurred. Front yard landscaping needs to be resolved."
- John T.,
Homeowner at Wild Plum
80%
Customer
Satisfaction
01/24/23
"Everything and everyone has been amazing meeting and helping us with our requests and problems as they arise."
- Mark L.,
Homeowner at 
100%
Customer
Satisfaction
01/23/23
"The team was awesome! Any concerns were address in a timely manner!! The team is great and knowledgeable."
- David Y.,
Homeowner at Painted Prairie
100%
Customer
Satisfaction