Homeowner Reviews

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Most Recognized Builder in Customer Experience
At The New Home Company, we're committed to building a better experience, a better home, a better life. From leading design to best-in-class quality, we are honored to receive consistent recognition from our homeowners through Eliant - the homebuilding industry's most trusted independent survey company for over 30 years. The New Home Company is proud and humbled to have received “The Eliant” award, for a third consecutive year. This acknowledgment, along with several other awards won, provides further credence to NEW HOME’s position as the nation’s most recognized builder in customer experience.

Read real homeowner reviews about The New Home Company below.
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05/18/21
"Easy process, from the beginning to the end. The sales team was very helpful and always made sure I understood everything when it comes to buying a home. They explained the purchase process in great detail."
- Gabriella T.,
100%
Customer
Satisfaction
Customer
Experience
05/18/21
"The entire process was easy to navigate and I love that my realtor and I didn’t have to do much work. We were kindly welcomed by the sales team. They showed us models that we wanted to see and others that he though we might be interested in. They spoke about the upgrades and the standard layout. All my questions were answered and all my concerns were addressed and I didn’t feel pressured into buying another I didn’t want. I couldn’t be happier and feel so lucky that I had an opportunity to own this magnificent and comfortable condo with The New Home Company. From floor to ceiling, the attention to details made me completely content."
- Summer T.,
100%
Customer
Satisfaction
Quality
05/08/21
"As a first time home buyer, I truly appreciated the patience everyone had with me and the time spent with me during every stage of the process to make sure I had a thorough understanding of the home buying process and ended up in a home that I would truly enjoy."
- Maurice P.,
100%
Customer
Satisfaction
Customer
Experience
05/03/21
"High quality service and dedicated team members who care about your questions and concerns."
- Cameron S.,
100%
Customer
Satisfaction
Customer
Experience
05/01/21
"I liked how they do a 30 day courtesy walk thru with us. The team was awesome and very knowledgeable about our home."
- Raechel M.,
100%
Customer
Satisfaction
Customer
Experience
04/28/21
"The entire process was amazing, from the sales team, design, and others who have gone above and beyond to address any questions for us after we moved in."
- Jeffrey M.,
Homeowner at Sterling at Esencia
100%
Customer
Satisfaction
Design
04/28/21
"I liked everything from the beginning phase of my purchase and move in and loving everything until today. Everyone was so helpful including the sales team, customer support and then construction manager. The experience was a breeze and the house and community is really great."
- Anna V.,
100%
Customer
Satisfaction
Quality
04/25/21
"They are right on top of things...in responding, scheduling, repairing, and communicating too!"
- N/A,
Homeowner at Centella in Estrella
100%
Customer
Satisfaction
Customer
Experience
04/25/21
"I liked that the customer care representative in this community is very helpful and patient."
- Meenu S.,
90%
Customer
Satisfaction
Customer
Experience
04/24/21
"This was the best new home experience I have had (2 others in the past) due to the excellent communication with the team, they even sent me pictures, and the lender you recommended was amazing. It was such a better experience due to the ease and simplification."
- Patricia W.,
Homeowner at Mariposa
100%
Customer
Satisfaction
Customer
Experience