Homeowner Reviews

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Most Recognized Builder in Customer Experience
At The New Home Company, we're committed to building a better experience, a better home, a better life. From leading design to best-in-class quality, we are honored to receive consistent recognition from our homeowners through Eliant - the homebuilding industry's most trusted independent survey company for over 30 years. The New Home Company is proud and humbled to have received “The Eliant” award, for a third consecutive year. This acknowledgment, along with several other awards won, provides further credence to NEW HOME’s position as the nation’s most recognized builder in customer experience.

Read real homeowner reviews about The New Home Company below.
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12/15/21
"We liked the way everyone works together as a team. When we were on sight we were treated very well."
- Michael F.,
Homeowner at Mariposa
83%
Customer
Satisfaction
Customer
Experience
12/14/21
"My house is beautiful, the design is different than other construction. I'm very happy with my townhome in Mariposa, Chandler."
- Gelambick P.,
Homeowner at Mariposa
100%
Customer
Satisfaction
Design
12/09/21
"Everyone was so hands-on! The team was amazing! They listened to my questions and explained things in a way that was easy to understand. The team has been so helpful during the closing process. The team was so helpful, supportive and encouraging during the process. I have never bought a home before and I was so nervous during this process because of horror stories I have heard, but I felt so comfortable with The New Home Co. They made the process so easy. I highly recommend The New Home Co.!"
- McKenzie U.,
Homeowner at Mariposa
100%
Customer
Satisfaction
Customer
Experience
12/07/21
"I was most impressed by everyone working as a team. Everyone was in communication with each other. My family and I love and appreciate every team member that had a hand in this project. Thank you."
- Muammar A.,
100%
Customer
Satisfaction
Customer
Experience
12/07/21
"Flawless transaction."
- Alfredo Z.,
100%
Customer
Satisfaction
Customer
Experience
12/04/21
"The entire experience was very pleasant. Everyone is extremely friendly and knowledgeable. Calls are promptly answered and to my satisfaction."
- Jorge Albert T. ,
100%
Customer
Satisfaction
Customer
Experience
12/04/21
"It's all the contractors after the house was built that are slightly inconvenient. I think having a 30 day list meeting to take care of a lot of stuff, but still having the open fix policy would be an upgrade. I literally loved everything about the process though and extremely happy with the people managing my purchase!"
- Melia N.,
Homeowner at Element at Eastmark
97%
Customer
Satisfaction
Customer
Experience
11/20/21
"I really like how responsive the team was to my many questions."
- Steve L.,
100%
Customer
Satisfaction
Customer
Experience
11/18/21
"Communication from sales and company were wonderful, especially through covid."
- Amber W.,
Homeowner at Sterling at Esencia
93%
Customer
Satisfaction
Customer
Experience
11/13/21
"NWHM team kept us in the loop from start to finish and after move-in. In spite of supply issues NWHM delivered ahead of the schedule."
- Ananthakrishnan R.,
Homeowner at Mariposa
100%
Customer
Satisfaction
Customer
Experience