Homeowner Reviews

Most Recognized Builder in Customer Experience

At The New Home Company, we're committed to building a better experience, a better home, a better life. From leading design to best-in-class quality, we are honored to receive consistent recognition from our homeowners through Eliant - the homebuilding industry's most trusted independent survey company for over 30 years. The New Home Company is proud and humbled to have received “The Eliant” award, for a third consecutive year. This acknowledgment, along with several other awards won, provides further credence to NEW HOME’s position as the nation’s most recognized builder in customer experience.

Read real homeowner reviews about The New Home Company below.

Stories From Home

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08/01/22

"Awesome Staff."

- Munish G.,

Homeowner at Waypointe at River Islands

100%

Customer
Satisfaction

07/26/22

"We loved our sales team. They were absolutely amazing. The team was supportive, knowledgeable, and very helpful. We did not like your selected loan lender called "The Lender". He was helpful at times, but very hard to reach 90% of the time. I had found the most amazing loan team through US Bank. They were hands down the best team I ever worked with (patient, quick to respond, knowledgeable, went above and beyond and had the best personalities."

- Mary D.,

Homeowner at Waypointe at River Islands

93%

Customer
Satisfaction

07/24/22

"The home took longer than expected. The sales people were very nice to work with."

- Olivia A.,

Homeowner at Mosaic at Layton Lakes

97%

Customer
Satisfaction

07/18/22

"There was a few changes in your staffing, so relationship became irrelevant throughout the process. Still, you delivered."

- Luis Maximiliano S-J.,

Homeowner at Mosaic at Layton Lakes

100%

Customer
Satisfaction

07/16/22

"I like the customer service relations and friendly interactions."

- Hilary Yaw B.,

Homeowner at NUVO Artisan Square

83%

Customer
Satisfaction

07/08/22

"The sales team was excellent."

- Maresa Y.,

Homeowner at NUVO Piemonte

100%

Customer
Satisfaction

05/28/22

"It was delight working with the team throughout the home buying experience. The team made themselves available to me to answer any questions. They were also great with the walk through experience."

- Nera R.,

Homeowner at

90%

Customer
Satisfaction

05/27/22

"My purchase experience with The New Home Company was superb! The entire team at NUVO Piemonte worked well together and provided excellent service!"

- Twanda B.,

Homeowner at NUVO Piemonte

100%

Customer
Satisfaction

05/27/22

"Great communication from the team throughout the entire process. They were caring and supportive of the learnings of a first time home buyer and ensured I felt comfortable and understanding of what it takes to buy a home."

- Derek Z.,

Homeowner at NUVO Piemonte

100%

Customer
Satisfaction

05/25/22

"Everything! Everybody was so helpful throughout the entire process - we love our new home!"

- Thomas. H,

Homeowner at NUVO Piemonte

100%

Customer
Satisfaction