Homeowner Reviews

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Most Recognized Builder in Customer Experience
At The New Home Company, we're committed to building a better experience, a better home, a better life. From leading design to best-in-class quality, we are honored to receive consistent recognition from our homeowners through Eliant - the homebuilding industry's most trusted independent survey company for over 30 years. The New Home Company is proud and humbled to have received “The Eliant” award, for a third consecutive year. This acknowledgment, along with several other awards won, provides further credence to NEW HOME’s position as the nation’s most recognized builder in customer experience.

Read real homeowner reviews about The New Home Company below.
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04/17/20
Sales staff was excellent and very available for questions or concerns.
- Natalie L.,
Homeowner at Cobalt at Esencia
93%
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Satisfaction
Customer
Experience
04/17/20
Great communication throughout the whole process.
- Jay S.,
Homeowner at Parson at Bedford
100%
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Satisfaction
Customer
Experience
04/02/20
The process was smooth and they were able to accommodate my schedule.
- Robert N.,
100%
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Satisfaction
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Experience
04/01/20
Very knowledgeable and helpful staff at the model homes and in the design studio.
- Susan P.,
100%
Customer
Satisfaction
Design
03/27/20
First of all, the team was very accommodating from the first day of our open house through the end of the purchase transaction. They were both very patience with all the questions and queries. Likewise, our customer care rep was very professional and in detailed during the orientation walk. She was well organized and posses reliable work ethics. She is also mindful with all our concerns.
- Frank B.,
93%
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Satisfaction
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Experience
03/04/20
"We absolutely loved working with the sales team."
- Aaron J.,
Homeowner at Belmont at Somerset
97%
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Satisfaction
Customer
Experience
02/28/20
Everyone from the parson staff and all new home company have been extremely pleasant to work with. Friendly and professional atmosphere and I am honored to be a home buyer in Bedford!
- Dixie R.,
Homeowner at Parson at Bedford
100%
Customer
Satisfaction
Customer
Experience
02/25/20
Clear communication between sales office to the agent on building timeline and excellent warranty service by the new home liaison from the office.
- Anirudh E.,
Homeowner at Ellison Park
100%
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Satisfaction
Customer
Experience
02/20/20
It went smoothly and the quality of the home met and even exceeded expectations.
- Kevin C.,
100%
Customer
Satisfaction
Quality
01/30/20
The team in charge for move in was absolutely amazing. Best service, prompt, helpful, organized. Available for any questions and concerns. Always ready to help.
- Rahim N.,
Homeowner at Seabluff Playa Vista
100%
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Satisfaction
Customer
Experience