NWHM’s COVID-19 PRECAUTIONS. 
Most Recognized Builder in Customer Experience
At The New Home Company, we're committed to building a better experience, a better home, a better life. From leading design to best-in-class quality, we are honored to receive consistent recognition from our homeowners through Eliant - the homebuilding industry's most trusted independent survey company for over 30 years. The New Home Company is proud and humbled to have received “The Eliant” award, for a third consecutive year. This acknowledgment, along with several other awards won, provides further credence to NEW HOME’s position as the nation’s most recognized builder in customer experience.
Read real homeowner reviews about The New Home Company below.
Read real homeowner reviews about The New Home Company below.
04/25/21
"I liked that the customer care representative in this community is very helpful and patient."
- Meenu S.,
Homeowner at Park View at Whitney Ranch
90%
Customer
Satisfaction
Satisfaction
Customer
Experience
Experience
04/22/21
"Sales, Design & Customer Service teams were all so responsive and helpful during this process. They answered all my questions and made this first purchase seamless."
- Christine N. ,
Homeowner at Parson at Bedford
100%
Customer
Satisfaction
Satisfaction
Design
04/22/21
"Overall an easy and seamless experience. Every step of the process had people who were helpful."
- Randall L. ,
Homeowner at Parson at Bedford
100%
Customer
Satisfaction
Satisfaction
Customer
Experience
Experience
04/22/21
"Liked the updates from sales teams. The zoom call with new neighbors was great as well. Enjoyed availability to see the home and tour the progression."
- Matthew P.,
Homeowner at Parson at Bedford
100%
Customer
Satisfaction
Satisfaction
Customer
Experience
Experience
04/21/21
"The team was excellent and kept us informed throughout the process of our home. From framing all the way through the final walk through. The team was amazing during our orientation and walk through. They explained all features in our home and showed us how to use the websites for any issues or service. We are very grateful to have worked with the team. Construction area of our home was kept clean and were able to visit anytime during the construction phase."
- Dora N.,
Homeowner at Mariposa
100%
Customer
Satisfaction
Satisfaction
Customer
Experience
Experience
04/07/21
Everything has been great. All of the employees are super helpful and we absolutely love our home.
- Merrick W. ,
Homeowner at The Heights at Promontory at Civita
100%
Customer
Satisfaction
Satisfaction
Quality
100%
Customer
Satisfaction
Satisfaction
Customer
Experience
Experience
03/30/21
"It was a wonderful and smooth process from beginning to end. The team is great. They answered all my questions. The team is awesome."
- Lisell B.,
Homeowner at Mosaic at Layton Lakes
100%
Customer
Satisfaction
Satisfaction
Customer
Experience
Experience
03/22/21
"Everything was seamless start to finish. From sales to lending to construction."
- Lisa R.,
Homeowner at Mariposa
100%
Customer
Satisfaction
Satisfaction
Customer
Experience
Experience
03/20/21
"I worked with the team! The team was amazing. Helped me through the toughest times of moving and always checked in with me. I was blessed to work with the team. Made me feel protected. Love that team. I moved from Utah, so it was tough. We did this together."
- Providenza H.,
Homeowner at Mosaic at Layton Lakes
100%
Customer
Satisfaction
Satisfaction
Customer
Experience
Experience
