Most Recognized Builder in Customer Experience
At The New Home Company, we're committed to building a better experience, a better home, a better life. From leading design to best-in-class quality, we are honored to receive consistent recognition from our homeowners through Eliant - the homebuilding industry's most trusted independent survey company for over 30 years. The New Home Company is proud and humbled to have received “The Eliant” award, for a third consecutive year. This acknowledgment, along with several other awards won, provides further credence to NEW HOME’s position as the nation’s most recognized builder in customer experience.
Read real homeowner reviews about The New Home Company below.
Read real homeowner reviews about The New Home Company below.
08/14/22
"I was supported throughout the building/buying of my home! Times when I felt I would not be able to close on the deal, the team offered positive talks to encourage me to proceed. I am so very thankful that I continued in with my purchase. During the design appointment, I clearly added too many upgrades that were out of my budget, but the designer helped me narrow down my options and change a few with suggestions leading me to to the absolute best selections that were reasonable and beautiful in the end. The team has been supportive in fixing minor things that occurred during the building process. I must admit that I could not be any happier with my new, beautiful home! There is absolutely nothing that I would want to change! My home is perfect for me and my children!"
- Melissa R.,
Homeowner at Mariposa
100%
Customer
Satisfaction
Satisfaction
Design
08/12/22
"The team was the best part of our purchasing experience. They were always available and went above and beyond when needed."
- Moriya Lynn F. ,
Homeowner at Centella in Estrella
100%
Customer
Satisfaction
Satisfaction
Customer
Experience
Experience
08/10/22
"The New Home Company was very efficient in communicating with us throughout the building process and we are very pleased with the entire experience."
- Jacob M.,
Homeowner at Mariposa
93%
Customer
Satisfaction
Satisfaction
Customer
Experience
Experience
100%
Customer
Satisfaction
Satisfaction
Customer
Experience
Experience
07/26/22
"We loved our sales team. They were absolutely amazing. The team was supportive, knowledgeable, and very helpful. We did not like your selected loan lender called "The Lender". He was helpful at times, but very hard to reach 90% of the time. I had found the most amazing loan team through US Bank. They were hands down the best team I ever worked with (patient, quick to respond, knowledgeable, went above and beyond and had the best personalities."
- Mary D.,
Homeowner at Waypointe at River Islands
93%
Customer
Satisfaction
Satisfaction
Customer
Experience
Experience
07/24/22
"The home took longer than expected. The sales people were very nice to work with."
- Olivia A.,
Homeowner at Mosaic at Layton Lakes
97%
Customer
Satisfaction
Satisfaction
Customer
Experience
Experience
07/18/22
"There was a few changes in your staffing, so relationship became irrelevant throughout the process. Still, you delivered."
- Luis Maximiliano S-J.,
Homeowner at Mosaic at Layton Lakes
100%
Customer
Satisfaction
Satisfaction
Customer
Experience
Experience
07/16/22
"I like the customer service relations and friendly interactions."
- Hilary Yaw B.,
Homeowner at NUVO Artisan Square
83%
Customer
Satisfaction
Satisfaction
Customer
Experience
Experience
100%
Customer
Satisfaction
Satisfaction
Customer
Experience
Experience
05/28/22
"It was delight working with the team throughout the home buying experience. The team made themselves available to me to answer any questions. They were also great with the walk through experience."
- Nera R.,
Homeowner at Nova Rancho Cucamonga at The Resort
90%
Customer
Satisfaction
Satisfaction
Customer
Experience
Experience
